Client does not connect to the server
Initial situation
When starting the tSL client, theError messagethat you should contact the administrator.
Explanation
This is because the client could not connect to the server.
Solution
You can restore the connection to the server by starting the client with the Alt or Options keys. If the name of the server is already displayed in the "Available" window, you can select it and go to the "Customized" window.
If the name of the server, as in the screenshot above, the application name "timeSensor" and the
IP address of the server. For the IP address, contact your administrator or IT support.
After that, checkbox must "Update local resourcesforce" and by clicking on "Ok" the client will connect to the server and start as usual.
Related Articles
How do I reload the client's resources?
General Information In certain cases, the timeSensor client may encounter issues because the resources were not properly or fully loaded. In such cases, it is helpful to reload the resources. Procedure Mac: Hold down the Alt/Option key and click once ...How does the client find its server?
Background It may happen that the timeSensor Client no longer finds its server after an update, or that customers land on a test server on the same network when the productive server is turned off.This article discusses how 4D behaves in this regard. ...My Client Loses its Connection to the Server. How Can I Find the Error?
You need a perfect connection to your server to work with the database. Some errors may interfere with the connection between the 4D client and the 4D server: Sleep mode on the workstation Unreliable network connection Defective network cable ...My client keeps losing connection to the server. How can I find the error?
In order to be able to work with the database without any problems, you need a perfect network connection to your server. Various sources of error can affect the connection between 4D Client and 4D Server: Sudden workstation sleep Unreliable network ...How Do I Connect to the timeSensor® LEGAL Server? All I Can See is a Tab.
When your timeSensor® LEGAL application does not open automatically, you may see this bar: You can access the application with just a few clicks. Go to "File", "Open", and select "Remote Database...". You will see the usual access dialog box to ...