How can I access timeSensor LEGAL remotely?

How can I access timeSensor LEGAL remotely?

This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com.

There are the following possibilities to access timeSensor LEGAL remotely:
  1. Direct connection to the server via a VPN
  2. Indirect connection to the server via terminal server
  3. Both types of access can be combined.

Direct connection to the server via internet

With the classic timeSensor LEGAL programme, a direct connection to your database server should only be realised via a VPN (Virtual Private Network) for security reasons. To do this, have your IT supporter set up a VPN for you. This allows you or your employees to establish a secure connection - a data tunnel - to the company network from a physical distance. As soon as this secure connection is established, you can access timeSensor LEGAL as usual. With timeSensor LEGAL 365, a VPN connection is optional, as the data connection itself is already encrypted.

The speed of access via the Internet is slower than the speed of local access within your office network. It depends on two factors:
  1. Latency
  2. Bandwidth
The latency time indicates how much time the data packets need to reach the server from your workstation via the Internet. It is given in milliseconds and can be measured with the PING command. Various factors influence the latency time
  1. Network technology (copper lines, WLAN, fibre optics)
  2. Physical distance of the sites
  3. Number of hops (routers, switches, firewalls) between locations

The bandwidth is less critical than the latency. You can work fluently even with a relatively small bandwidth and a low latency. On the other hand, a high bandwidth is of no use if the latency is too high. The bandwidth is particularly useful for processing documents, for example when you double-click large Word documents in the document management system and they are transferred to your computer. As a minimum, you should have a download of 100 Mbit/s and an upload of 50 Mbit/s on the law firm side. Bandwidths of 200 Mbit/s or better are ideal.
Generally speaking, upload speed is more important on the law firm side and download speed on the remote side, as more data is transferred from the law firm to the remote location than vice versa.

Indirect connection to the server via terminal server

If you do not have an adequate internet connection, for example because you are on a business trip in another continent, a terminal server connection is an option. With this type of access, another computer in your office network acts as a terminal server. With this variant, the remote locations do not access the database server directly, but the terminal server. The terminal server now provides the remote location with a virtual workstation in a window. The virtual workstation is thus remotely controlled by the remote site. Since the data transfer is limited to screen, mouse and keyboard, access is much faster. You can even work at acceptable speed over 3G connections and the spatial distance also plays a much smaller role than with direct access.
In larger law firms, staff workstations are often outsourced 100% to the terminal server. This means that the employees no longer have any data on their individual computers, but the data all remains centralised in the law firm, which increases security. In this way, BYOD approaches can also be realised without creating undue risks for the law firm.
timeSensor LEGAL was tested with various terminal servers. In the Windows world, terminal servers from Citrix and Microsoft are widely used. Providers such as Meta10 virtualise the entire law firm IT on the basis of this technology if desired. NuoRDS is an interesting solution under macOS.



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