How can I transfer mandates from one client to another client?
It can happen that you want to assign a mandate to another client. Reasons for this can be:
- a client was mistakenly registered with the wrong client
- within a holding structure, the mandate should later be better placed with another company
If no postings or invoices have yet been created for the mandate, you can easily move the mandate from one dossier to another using drag & drop. Connected data such as already recorded services, drafts, documents, etc. are automatically transferred as well.
If postings or invoices already exist, you must complete the mandate in the old dossier, create a new mandate in the new dossier and manually transfer the required data to the new mandate.
Related Articles
How Can I Transfer a Case From One Client to Another?
You may wish to transfer a case from one dossier to another: because you entered the case in the wrong client's dossier or because you want to assign the case to another entity within a corporate group As long as you have not done any booking or ...
How can I speed up the creation of mandates?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Due to the many setting options, creating a new mandate can take some time. To save time and to ensure that ...
How can I delete mandates?
This article has been translated by a machine. If you find any errors, we would be grateful if you could report them to us at translation@timesensor.com. Delete the mandate To delete a warrant for which no service has yet been entered, use the grey ...
How can I allocate an excess balance from an advance to another mandate?
An advance invoice for the expected costs is often created for the clientele. But what if, in the end, the advance exceeds the actual cost of the services? book advance First you create the advance invoice as usual and post it when the payment is ...
Client does not connect to the server
Initial situation When starting the tSL client, theError messagethat you should contact the administrator. Explanation This is because the client could not connect to the server. Solution You can restore the connection to the server by starting the ...