How can I update timeSensor LEGAL?

How can I update timeSensor LEGAL?

This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com.

General

If you have administrator rights, you can update timeSensor LEGAL yourself at any time. Mac users select the Software Update command in the File menu. Windows users click on the small triangle in the upper bar (alternatively, you can also select File in the menu bar of an open window) and also select the Software Update command (see picture).


Windows users click on the small triangle and then on Software Update.

The dialogue shows you whether an update for timeSensor LEGAL is available or not and, if this is the case, what kind of update it is:

  1. Maintenance updates do not necessarily have to be installed.
  2. Recommended updates should be installed immediately
  3. Urgent updates should be installed as soon as possible
In order to install the update, the other users of the system must log off. It is therefore best to install the update at off-peak times, for example early in the morning, over lunch or in the evening.



Preview versions are not displayed by default. If you are interested in installing a preview version, activate the checkbox Include preview builds and click once on the Software update button in the dialogue. If a preview version is available, it will now be displayed and can be installed.
You are welcome to download preview versions to enjoy the latest improvements and bug fixes. However, you should be aware that the probability of programme errors is somewhat higher with preview versions than with normal versions.

Update process

The update proceeds in the following steps (multi-user operation):
  1. Data backup: a data backup is carried out first. We recommend that you perform a data backup at this point. If you do not wish to do this, you can also cancel the data backup and install the update anyway.
  2. Download: if the update has not yet been downloaded automatically in the background, the update will now be downloaded from the update server.
  3. Update: if the update was successfully downloaded, the actual update will now take place:
  4. the logged-in client is logged off
  5. the 4D server is shut down
  6. the old program version is replaced by the new program version
  7. the 4D Server is started up again
  8. Now you can log in again and the new version is available.
In single-user mode, the update is somewhat easier, as there is no 4D server, but only the programme app is replaced. 
Please do not interrupt the update process.

Possible problems with the update

  1. Problems with the download: in order for the update to be downloaded automatically from the ftp server, your firewall must allow the download with the ftp protocol. Some firewalls also check the downloaded zip file for viruses. Since the download package is almost one GB in size, it must be ensured that there is no timeout during the check. Most of the problems that have occurred so far in connection with the automatic update can be solved by configuring the firewall correctly. Please contact your network supporter in this regard.
  2. Problems when replacing: the old programme version will only be replaced if it is called timeSensor Server (multi-user operation) or timeSensor (single-user operation). Please do not rename the application.


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