New user assigned to clerk too late - what now?
You have set up a new user, but have not defined them as clerks. The new user has already recorded hours in his timesheet and assigned these mandates, but the hours cannot be billed because no clerk is stored. You can see that from the gray cross next to the recorded hours in the timesheet.
Allocate hours correctly as clerk
- First enter the user as clerk
- Then go back to the user's timesheet and mark all hours. Go to menu Tools - Customize - Recalculate . timeSensor automatically calculates the hours according to the allocated hourly rate.
- Now go to the Tools menu - Customize - Set to Billable. timeSensor sets the hours to billable and automatically transfers them to the mandate folders.
If you click on the plus at the bottom left under Settings - Basic data - Clerk , the user who was created last and has not yet been set up as clerk is automatically selected.