How can I test the infrastructure for problems and bottlenecks?
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General
timeSensor® LEGAL runs as well and as fast as your infrastructure allows. The programme is located in the top layer: the "application layer". Every error in a lower layer affects the layer above. Therefore, we have implemented performance tests for RAM+CPU, for the hard disk and for communication with the database. These help to detect errors and bottlenecks in the environment. You can find the tests as of Build 3309 in the File menu under Support (macOS) or in the File menu under Support (Windows).
Various components are tested in the process:
Speedtest "RAM + CPU"
This test checks the speed of the processor and the working memory. Random blocks of text are generated in the working memory and then encrypted. If the result of the test is insufficient, you are probably working on an outdated computer. Fast computers are between 500 and 600ms in this test, average computers around 1000ms and slow computers over 1000ms.
Speedtest "Hard disk"
This test checks the speed of the hard disk by creating around 15000 random text documents of 32kB in the local temporary directory and then deleting them again. If the result of the test is insufficient, your local hard disk is probably too slow and you should replace it with a fast SSD or replace the working machine. Fast machines are around 10'000ms, average machines around 20'000ms and slow machines over 30'000ms.
Speedtest "Database"
This test checks the speed of communication with the database server by generating around 12000 data records, each with a data block of 32kB, within one transaction. If the result of the test is insufficient, you should check the speed of your network and your server. Fast infrastructures are below 10'000ms in this test, average infrastructures around 15'000ms and slow infrastructures above 20'000ms.
To check the speed of the server machine, hold down the Alt/Option key and run the tests again. The tests are then run directly on the server machine and you can determine if it is too slow or if the problem is with the network connection.
Speedtest "Latency"
Latency is the time it takes for a data packet to travel from the client to the server and back again. Please refer to the separate FAQ article. With the "Latency" button, the client sends a very simple, fast request for the current time to the server. Since this request is very small and fast, you can use it to measure the latency between your client and your server without having to use the PING command.
Click on the Send Log Files button to open your mail programme and prepare a mail with the compressed logs as an attachment. Information about the time of the test, the type of computer and the name of the system user are transferred as text. You can send these to our hotline to track down any performance problems.
If timeSensor® LEGAL is not allowed to access your mail programme, which you can tell by the fact that nothing happens when you click on the aforementioned button, you can also send us the log files manually. You will find the txt file with the measured times under the following path:
Mac: ~/Library/Application Support/timeSensor/STUFF/LOGS/Speedtest.TXT
Windows: C:/ProgramData/timeSensorProgram/timeSensor DataFiles/STUFF/LOGS/Speedtest.TXT
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