How can I allocate an excess balance from an advance to another mandate?
An advance invoice for the expected costs is often created for the clientele. But what if, in the end, the advance exceeds the actual cost of the services?
book advance
First you create the advance invoice as usual and post it when the payment is received.
make a bill
Over time, the services accumulate in the dossier until the mandate can be settled. When the time comes, create the invoice for the accrued benefits. You do not have to print this invoice and do not book it yet, since the client still has a balance in his favor.
When you open the invoice, you can select the advance invoice in the Settlement section and then post it. In the case of above, the amount of the advance is higher than that of the actual invoice. That means we can refund the client the amount or use it in another mandate. The balance is currently still in the same mandate. You can check the amount by opening the mandate settings and checking the value below on the Controlling tab.
"This partial payment amount is available. It belongs to the current mandate and is only automatically credited in this one."
If you now want to refund the amount or make it available to another mandate, then you have to post the amount in the items in transit . To do this, select the partial payment option when invoicing. To check the booking, you can open the mandate settings again.
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