The Latency indicates how much time data packets need to travel from your workstation over the Internet to the server. It is measured in milliseconds and can be measured with the PING command. Various factors influence latency:
Network technology (copper cables, Wi-Fi, fiber optic)
Spatial distance of the locations
Number of hops (routers, switches, firewalls) between locations
Optimal latency times are in the single-digit range. Good latency times are 10-20ms, moderate latency times are 20-30ms, and poor latency times are over 30ms. If your latency is over 30ms, there may be a misconfiguration and you should contact your IT support. From 60ms, it can no longer be guaranteed that the connection will be established or function error-free permanently.
The Bandwidth is less important than latency. You can also work smoothly with a relatively small bandwidth and good latency. On the other hand, a high bandwidth is useless if the latency is too high. Bandwidth mainly benefits document processing, for example when you double-click large Word documents in the document management and they are transferred to your computer. At a minimum, you should have a download of at the office 100 Mbit/s and an upload of 50 Mbit/s have. Ideal bandwidths are 200 Mbit/s or better.
The quality and stability of the connection is also of high importance. If you load a web page and packet loss occurs (i.e. one or more data packets are lost), an image may be missing on the web page and you simply reload the web page. With a transaction-oriented relational database, operations cannot simply be repeated, otherwise inconsistent data, duplicate records, etc. result. The client application therefore responds to such disturbances by terminating the connection. The quality of the connection is strongly influenced by the type of connection:
- Cable Internet is unsuitable
- ADSL/VDSL/SDSL is better
- Fiber optic is recommended
How to perform an Internet speed test can be seen in the video attached below.
timeSensor LEGAL 365 also works with slow latency and limited bandwidth, but the working speed is then significantly slower. Therefore, it is worth providing a good Internet connection. Avoid Wi-Fi because the radio link is a latency eater. If you are connected to the Internet by cable, you will work much more comfortably. You can check your Internet connection withSpeedtestcheck.