System questions
Client does not connect to the server
Initial situation When starting the tSL client, theError messagethat you should contact the administrator. Explanation This is because the client could not connect to the server. Solution You can restore the connection to the server by starting the ...
What do I have to bear in mind when updating in terminal server environments?
General Due to limited access rights, it may be necessary for the system administrator to activate the 4D database after an update. Background timeSensor LEGAL is based on the 4D database. Both programmes are closely interlinked, but they are ...
Complex troubleshooting: cause and effect when the software stutters
Who would YOU complain to? 1. to the maestro! What's wrong with him? Doesn't he realise that the musicians are out of time? 2. to Bose! These headphones are expensive and no good! 3. to Apple! Only problems with the new iPhone! 4. to Spotify! They ...
How do I restart the Mac Mini Server?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Sometimes restarting the Mac Mini Server can help to solve the problem. Please note that this procedure ...
How can I use the 'Cloud Drive' feature in timeSensor LEGAL?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. General Normally, your documents are in the document archive of timeSensor LEGAL and are only accessible ...
How can I create borderless prints or borderless PDFs?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Windows Install a PDF printer driver that supports borderless PDF creation. A borderless PDF on your ...
How can I store different printer trays?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Do you want to use different papers and therefore different printer trays for invoices? This article ...
My client keeps losing connection to the server. How can I find the error?
In order to be able to work with the database without any problems, you need a perfect network connection to your server. Various sources of error can affect the connection between 4D Client and 4D Server: Sudden workstation sleep Unreliable network ...
Is Time Machine suitable for backing up data on the server?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Time Machine is a data backup software from Apple, which has been integrated into the operating system ...
How do I configure the e-mail interface in timeSensor LEGAL?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. General The functionality of the eMail interface of timeSensor LEGAL is described in detail in this ...
Which Windows scaling is compatible with timeSensor LEGAL?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Newer Windows laptops often have a very high resolution (e.g. 3840 x 2160 pixels (4K)), with a small screen ...
How can I send faxes and SMS messages with timeSensor LEGAL?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. timeSensor LEGAL (from the Smart Edition) has an interface to ecall which you can use to send faxes or SMS ...
Which ports must not be blocked by the firewall?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Various tasks in timeSensor LEGAL need access to internet resources to run correctly. Therefore, you must ...
How do I optimise the security of my database?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Since lawyers handle particularly sensitive data, the security of the timeSensor LEGAL database is an issue ...
What do I have to consider when changing platforms?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. What is it about? By a platform change we mean a server-side change from macOS to Windows or from Windows ...
What are the system requirements for timeSensor LEGAL Classic?
There are system requirements for using the timeSensor LEGAL software. A distinction is made between the system requirements of the clients and of the server . A client is your personal computer or work surface on which you work with timeSensor ...
What can you do if timeSensor LEGAL is no longer so fast?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. Settings you can make on your server (Mac Mini): A Mac Mini is not designed to run 365 days a year, 24/7. ...
How do I track down crashes on the server?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. If you observe repeated crashes on your server, you must get to the bottom of the causes promptly. Every ...
How can I test the infrastructure for problems and bottlenecks?
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. General timeSensor® LEGAL runs as well and as fast as your infrastructure allows. The programme is located ...
Logging the timeSensor client app onto the database server
This article has been machine translated. If you find any errors, we would be grateful if you could report them to translation@timesensor.com. General The timeSensor client app is a rich client, i.e. a generic client with which you can log on to a 4D ...
Possible interfaces of timeSensor Accounting
The following interfaces are certainly compatible with timeSensor accounting: ABACUS 12.x-… ABACUS ABACONNECT 2012 Banana Bexio Crésus einfach Crésus erweitert DATEV FibuNT 4.7b-… Loops M.O.R. Fibu MasterFinanz 1.7-… OfficeMaker ProFinance Sage 50 ...
How can I optimise the security of my database?
Since lawyers deal with particularly sensitive data, the security of the timeSensor LEGAL database is an especially serious matter. The article below provides information on how to ensure the safe operation of the database. General information This ...
How can I send LEGAL faxes and text messages with timeSensor?
timeSensor LEGAL has available (beginning with the Smart Edition) an interface to ecall which can be used to send faxes or SMS messages directly from timeSensor LEGAL. Thus you can, for example, prepare ready-to-go fax templates complete with ...
How Can I Ensure Uninterrupted Operation of timeSensor LEGAL?
General Overview The larger your firm, the more sensitive you will be to service interruptions due to data backup, maintenance, and failure (e.g., hardware crashes). With a large firm and a big dataset, potential service interruptions can become ...
How Can I Avoid Encoding Errors When Archiving Emails?
Background According to RFC 5322, an email may only contain 7-bit ASCII characters. There are only 128 characters available, which today may be limiting. Current email clients use a different code for characters which do not appear in the 7-bit list, ...
Which Window Scaling Is Supported by timeSensor LEGAL?
New Windows laptops often have a very high screen resolution (e.g. 3840 x 2160 pixels) and a relatively small screen size (e.g. 13 or 14 inches). For this reason, items under native display will appear very small, sometimes even impossible to read. ...
How Do I Setup the Email Interface In timeSensor LEGAL?
In General You will find a detailed description of how to setup the email interface in timeSensor LEGAL in the FAQ entry B7. The following entry covers the technical setup of the interface. You will need to setup a separate, dedicated, email ...
Is It Possible to Directly Drag & Drop from the Volume of a Server?
Server volumes may be connected to the file system with different protocols (AFP, SMB, FTP, etc.). Whether or not it is possible to drag & drop files located on the server volume directly into timeSensor LEGAL will depend on this protocol. Under Mac ...
Which Versions of Microsoft Word Are Compatible With timeSensor LEGAL?
timeSensor LEGAL can process all types of Microsoft Word documents. It is possible to archive those documents in their native format, or use Word templates with timeSensor LEGAL. Word Templates Without Data Integration As long as Word templates do ...
Program Layout in Mac OS X vs. Windows
timeSensor® LEGAL is an application using Multiple Document Interface (MDI). This graphical user interface allows the user to open multiple documents within the application. These documents are displayed in child windows within the parent window. The ...
Is Time Machine Suited to Back Up the Server?
Apple launched its backup software Time Machine with Mac OS X 10.5. It is integrated in the operating system of every Apple computer. We advise not to use Time Machine on your server for the following reasons: Time Machine does not allow setting a ...
Which Adobe Acrobat Versions for Windows Are Compatible with PDF Display under Windows?
PDF display under Windows uses PDF Viewer. This plug-in is not compatible with Adobe Reader 11.0.7. Adobe has made a lot of changes in this version which affect the Active X controls feature. Solution: Update to Adobe Reader v. 11.0.9. [C8]
What Is a Background Task and How Can I Set Up One?
There are several tasks that timeSensor LEGAL runs in the background with notice. Program administrators can control and manage those background tasks. Open Background Tasks Go to "Settings", then select "Background Tasks" from the "Admin" menu. This ...
My Client Loses its Connection to the Server. How Can I Find the Error?
You need a perfect connection to your server to work with the database. Some errors may interfere with the connection between the 4D client and the 4D server: Sleep mode on the workstation Unreliable network connection Defective network cable ...
How Can I Add Several Printer Trays?
You want to use specific paper for your invoices? This FAQ entry will show you how to assign different printer trays for various pages of your documents. In General Printer drivers are fairly complex. This method will work for many printers, but ...
How Can I Print and Create PDFs without Borders?
Windows Install a PDF driver that supports borderless PDF documents. NOTE: A borderless PDF on your screen does not mean that your printer also supports borderless printing. To do so, you will need a printer that supports this feature. Mac On Apple ...
How Can I Set Up a Cloud Drive to Remotely Access my Documents?
It can be useful to keep some documents available at all times. Just take your iPad to court and access all archived documents in a case with it. timeSensor LEGAL lets you add archived documents from selected cases to a cloud directory. First, choose ...
How Can I Restart the Mac Mini Server?
You may be able to fix some problem by restarting your Mac Mini Server. Please note that restarting your server will force all users to quit the 4D server and stop them from using timeSensor LEGAL until the 4D server has restarted. Restart the Mac ...
How Do I Connect to the timeSensor® LEGAL Server? All I Can See is a Tab.
When your timeSensor® LEGAL application does not open automatically, you may see this bar: You can access the application with just a few clicks. Go to "File", "Open", and select "Remote Database...". You will see the usual access dialog box to ...